Shipping Information

Every item is printed after you order it. Nothing sits in a warehouse waiting, which is why there is a production stage before your order is handed to a carrier.

Production takes 2 – 4 business days from the time the order is placed.

• Catalogue items are usually printed and packed within the first two business days.
• Custom orders take the full window, because we confirm your artwork file before printing.
• Orders placed over a weekend or a US public holiday begin processing on the next business day.
• Larger or multi-item orders may take an extra day; we will tell you if that applies.

The estimates below start from dispatch, not from when you place the order. Add the production time above for the full picture.

• Standard shipping: $5.95 per order, regardless of how many items it contains.
• Free standard shipping on orders $75.00+ — calculated on the order subtotal, before shipping.
• The exact shipping amount is shown in your cart and again at checkout before you confirm.
• There is no additional handling charge for paying on delivery.

Sales tax is not calculated on this website. US sales tax is destination-based and varies by state, county and city — there is no single rate that would be correct for every address. Rather than show a number that would be wrong for most customers, the order summary states that any applicable tax is handled at fulfilment.

Shipping through this website is intended for addresses within the United States. Checkout accepts all 50 states and the District of Columbia.

• Street addresses and PO boxes are both accepted, though some carriers cannot deliver to a PO box.
• APO, FPO and DPO addresses may take considerably longer than the estimates above.
• Alaska, Hawaii and other non-contiguous addresses use the longer transit estimate.
• International orders are not available through this website. Contact us before ordering if you are outside the US and we will tell you whether we can help.

Cash on Delivery is available while online card payment is being prepared. You pay the carrier when your order is handed to you — nothing is charged beforehand.

• Available on orders up to $500.00. For larger orders, contact us and we will arrange an alternative.
• Please have the exact order total ready — carriers do not always carry change.
• Cash on Delivery depends on the carrier serving your address supporting it. If it is unavailable for your address, we will contact you before dispatch.
• No card details are collected anywhere on this website.

When your order is handed to the carrier, we email you the carrier name and tracking number. Tracking usually becomes active within a few hours of the first carrier scan.

Delivery estimates can slip, and we would rather say so than promise a date we cannot control. Common causes:

• Severe weather and natural events affecting carrier routes.
• Carrier network disruption, capacity limits or industrial action.
• Peak seasons and US public holidays, when carrier volumes rise sharply.
• An incomplete or incorrect delivery address, or an unreachable phone number.
• A custom order where we are waiting on your artwork file before printing.

If your order passes its estimated window, email support@corebytemediallc.com with your order number and we will chase it with the carrier.

Once a parcel is with the carrier, how delivery is attempted is set by the carrier rather than by us. In general:

• Carriers usually leave the parcel if it is safe to do so, or leave a notice with instructions to reschedule or collect.
• Someone else at the address can normally accept the parcel on your behalf.
• Add a gate code, buzzer or safe-place instruction in the delivery notes at checkout and we will pass it to the carrier where possible.
• If a parcel is returned to us as undeliverable, we will contact you to arrange another dispatch. A second shipping charge may apply where the original address was incorrect.
• If tracking shows delivered but the parcel is not there, tell us within 7 days and we will open a claim with the carrier.